Woman banned from bingo hall after suffering epileptic fit on the premises

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Monday, September 06, 2010
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This is Nottingham

A WOMAN who suffers from epilepsy has been banned from visiting her favourite bingo hall.

Laura Richards says staff at Mecca Bingo in Beeston told her not to come back after she suffered a fit during a game. She claims they told her it was for "reasons to do with health and safety".

Laura, who has been playing bingo since she was aged 18, was distressed by the incident.

"I cannot drive or work because of my condition so bingo was my only way of socialising and I really loved it," she said.

"Being banned is stopping me from really enjoying my life."

Laura, of Clifton, developed epilepsy when she was born after suffering a stroke which left two scars underneath her brain.

She takes medication to try to control the condition.

Since being asked not to visit the club on August 5, the 27-year-old spends most of her day at home, where she lives alone.

Laura said: "The fact I cannot work or drive has already destroyed my life but not being able to attend bingo has left me feeling completely isolated.

"I have lots of friends at the club but unfortunately I cannot see them anymore."

Laura has fits up to three or four times a week but can go for a week at a time without one.

Staff at Mecca Bingo felt they should call an ambulance as a matter of routine on around three different occasions – but Laura said this never resulted in her being treated or going to hospital.

She is now considering taking her complaint to a solicitor.

Beeston's Mecca Bingo hall opened in May last year.

General manager Neil Tams said the ban was in Laura's interests.

"The safety of our customers and team members is our highest priority and with that in mind we have taken the decision to ban Laura Richards," he said.

"Over the past months there have been several incidents with Laura when she's visited and as a result of these incidents we spoke to Laura and told her she was welcome to visit us but only if she was accompanied by her carer.

"Laura has ignored our request and continued to visit alone. Events that have taken place during her last few visits have led us to believe that in visiting alone she poses a risk to herself and others."

But Epilepsy Action spokesperson Louise Whalley said: "Although we cannot comment on individual cases, it is unacceptable for a bingo hall or any other establishment to discriminate against a person because of their epilepsy. Some people with epilepsy may feel more comfortable taking someone with them, but this is entirely the choice of the individual.

"Businesses that deal with the public should provide training for staff on epilepsy and what to do if a customer has a seizure."

The Disability Discrimination Act states that it is against the law to refuse to provide a service to a disabled person, which they would usually provide to any other member of the public.

There is an exception if there are fears about the health or safety of the disabled person, or others around them.

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43 Comments

  • Profile image for This is Nottingham

    by Sally-Ann, Nr Mansfield, Nottinghamshire

    Wednesday, September 08 2010, 11:57AM

    “How come she's the only person with Epilepsy to not be able to work? Every other person I know who has it works, goes out and socialises, The only things they don't do are drive, and drink alcohol because of their medication. How come she's so different that she can't work with it? grow up woman!!!”

  • Profile image for This is Nottingham

    by Bill Lawrenson, Keyworth

    Tuesday, September 07 2010, 7:24PM

    “Perhaps someone from Epilepsy Action could have a word with this young lady about managing her epilepsy and getting much more out of her life, as most epilepsy sufferers seem to do.”

  • Profile image for This is Nottingham

    by Sonny, South Notts

    Tuesday, September 07 2010, 1:05PM

    “Excellent last comment Rachel.”

  • Profile image for This is Nottingham

    by Rachel T, NG12

    Tuesday, September 07 2010, 11:14AM

    “Hmmmm... not sure someone who doesn't work should be going to Bingo that often? But also not sure Mecca should ban her just 'cos she's had an epileptic fit. I feel there is more to this story that's not been printed...

    Also, she says she meets her friends there and now can't see them? If they're really her friends surely they would meet her elsewhere? How about a coffee in Starbucks or a trip into town? Or a walk in the park?

    Bingo isn't the only social activity in the land!!!”

  • Profile image for This is Nottingham

    by squirrel, nottingham

    Tuesday, September 07 2010, 8:43AM

    “Bob i kinda agree with your opinion from earlier but i noticed that all you can say is 'saddo'... alot. there are other disses u kno!”

  • Profile image for This is Nottingham

    by Premak, mecca, beeston

    Tuesday, September 07 2010, 8:15AM

    “once upon a time you didn't NEED 'tax payers' money to visit Mecca, you could go play GAMESTORM which was free on tuesdays, thursdays n sundays. There was also a FREE quiz night on wedsnesdays, FREE karaoke on fridays and FREE afterdark on saturdays. So STOP your whining about TAXES. EVERYBODY pays TAXES or haven't you noticed?! BTW Laura isn't on 'every benefit going' either-she only gets 3!”

  • Profile image for This is Nottingham

    by former caller, gala radford

    Tuesday, September 07 2010, 8:05AM

    “we had the same problem with this girl. think she actually barred from all 3 gala's for drinking and causing trouble”

  • Profile image for This is Nottingham

    by maria, nottingham

    Tuesday, September 07 2010, 7:54AM

    “Laura does go into Mecca by herself and then meets up with people she knows when they get there! She never goes WITH them, as far as i have seen....and i go to Mecca alot!”

  • Profile image for This is Nottingham

    by Bob, Nottingham

    Tuesday, September 07 2010, 7:33AM

    “Saddo: Judging by your response at 21:38 - that's why I signed off. I did not have the inclination to waste any more of my time. Nor did I think anyone would want to read any more of your hair pulling comments.”

  • Profile image for This is Nottingham

    by MadBadger, The Sett

    Monday, September 06 2010, 10:14PM

    “I don't know who made the last post but it IS amusing. FYI, I don't post as 'Betti Goodyear', 'VOTP' or 'Mr Sensible'.

    But what amused me more is your claim that people post with irony when impersonating me.

    Where is the irony in this? I can't see any.


    "J, leic
    Knows all the rules and regulations as to benefits claims and how to con the system in favour of nare do wells.

    Quelle suprise."

    'll wait for your response...”

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