HELLO faithful readers and welcome to another week of adventures from the Kam team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health.

This week we received a visit from Mr G, a new customer here at Kam and his entrance into the forecourt was quite unremarkable.

As he approached the Kam offices in his Landrover Defender, it was obvious that his car was in a less than desirable state. It slumped along, dragging like a snail and behind the wheel was Mr G, looking impatient and willing his car to make it to the parking bay.

He finally arrived in the parking space and his car had none of the vigour and power that Landrovers usually possess.

He walked into the reception and breathed a sigh of relief and then began to tell us his problems.

"Hi Kev, I have heard you are the best in town and I thought I would come and test you out."

Mr G had come to Kam after reading our blog and visiting the Good Garage Scheme website, where we have rated very highly in all categories.

"Kev I have done my research and I am not expecting to get fleeced like a did at the last place I went to.

"At the previous garage I visited they told me they were going to fix my car when the problems were fairly new. But as you can guess Kev, they didn't so much fix it as make a number of unnecessary replacements and I was lumbered with the massive bill and no solution."

Mr G looked visibly angry as he told the story and now his car was in a worse condition and he needed our help.

We told him that we here at Kam aim to provide a good and honest service and that he could expect only to pay for the necessary work.

The car, as Mr G explained, had been suffering from a lack of power and the appearance of the engine management light.

"My car just isn't what it used to be," he said. "The last garage told me it was the turbo but they wanted me to pay an extortionate amount of money for it. Now I am putting my faith in you Kev and I have a feeling that I will not be disappointed."

We took all of Mr G's details and then dispatched him of in one of our courtesy cars.

Then a familiar voice said: "I'll take this one Kev."

As I turned up to look I saw Dan with his head in the car log, perusing the car's history.

He then got straight to work and started by undertaking some preliminary observations.

When there was no visible faults to see he then started up the diagnostic machines for a bout of rigorous testing.

The machines were plugged in to the car and we awaited the results. A short while later, the paper was released and Dan looked in anticipation.

"I've got it Kev," It so transpired that the wiring leading to the turbo solenoid was faulty.

So the last garage had misinformed Mr G and it was actually the smaller, less expensive issue of faulty wires that had lead to the car's proceeding problems.

Dan undertook the repair and all that was required was a new part of the wiring loom from our fantastic suppliers.

These arrived promptly and Dan fitted them with military precision and the moment of truth arrived.

Dan took the car for a road test arrived back at the garage with a huge grin across his face. "Wow it is driving fantastically. This car is definitely back on the fast track."

Mr G arrived later and was very happy to see the car back to its previous glory and even more pleased with the bill.

"Thanks Kev, I'm glad I made the wise decision to come to Kam and I'll definitely be returning."

Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, excluding Sundays, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. On the road.