What can I do if I need help?
Call the Home Heat Helpline for free on 0800 336699.
It is staffed by experts who can give you advice on grants and how to save money on your heating bills by making your home more energy efficient.
What am I entitled to?
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Contact: 0115 8969583
Valid until: Thursday, May 23 2013
All people over the age of 60 receive a winter fuel payment from the Government.
If you're receiving benefits such as the pension credit you may also be eligible for extra grants to insulate your house and improve its energy efficiency.
Energy suppliers also have money put aside to help those in financial difficulties pay their bills rather than getting into debt. Winter rebates are available for some customers who may be vulnerable over winter – if you qualify you'll be receiving a letter from your energy provider.
How can I help others?
If you know anyone who might go cold this winter, you can help them by visiting them to check they are keeping warm. You can also call the Home Heat Helpline on their behalf for advice. Download copies of an advice sheet from the website: www.homeheathelpline.org.uk.