Gamer, 26, says online 'scam' has cost him £90
AN online gamer fears he may have fallen victim to fraud.
Matthew Coleman, who plays against Xbox users all over the country, first suspected something was wrong on Monday when he received an email that said he had bought 7,500 points from the Xbox market place.
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An Xbox console
After looking at his Xbox account more closely, the 26-year-old said he realised payments related to games he did not even own, and therefore could not have played.
He rang Microsoft and reported the issue as fraud and his account has now been suspended for 28 days while an investigation takes place.
"I do feel like I've been violated," said Mr Coleman, of Bulwell. "It's like someone coming into your home and rummaging around all your stuff.
"People don't take it as seriously but essentially it's the same thing. Someone has taken something belonging to me and while I might get it back I'll be very wary using my Xbox in the future."
Xbox came under fire from a national newspaper on Tuesday after it emerged thousands of Xbox account users had fallen victim to phishing attacks, where users are sent an email asking for their details.
Mr Coleman, who works for IT company HP, said he would never give his personal details in an email.
Instead he suspects his details were left vulnerable when he signed up to the EA Sports website to play the Xbox game Battlefield 3.
Mr Coleman has lost £90 in the alleged scam.
"The money is a worry, especially this close to Christmas," he said. "But for me the overriding effect is not the money, because I do expect to get it back, it is I just don't feel my personal data is safe anymore.
"It's a tricky one. If they come out and admit there's a fault somewhere I'd be okay but if not I'm not sure how I feel about trusting Xbox again.
"It was only £90 this time but it could have been £900 and I know I'm not the only one experiencing a problem."
A Microsoft spokesman said: "We do not have any evidence the Xbox LIVE service has been compromised.
"However, a limited number of members have contacted us regarding unauthorised access to their accounts. We are working with our impacted members directly to resolve any unauthorised changes to their accounts.
"We highly recommend our members follow the Xbox LIVE Account Security guidance at www.xbox.com/security to protect their account."
'Thousands of victims' report phishing emails
IT was reported earlier this week that thousands of other Xbox users had fallen victim to a phishing scam.
Gamers claimed they were tricked into revealing vital information after receiving emails pointing them to bogus websites offering free Microsoft points that can be used to buy games.
The personal details entered by users enables fraudsters to access credit card information.
The usual behaviour of 'phishers' is then to take small amounts of money over several weeks, making them hard to detect.
The average loss to gamers in the 35 countries that use Xbox is reported to be around £100 each, but some individuals have had £200 taken.
Microsoft has said it will offer refunds if users can prove they did not give passwords away but that there is no evidence the Xbox service has been compromised in any way.












15 Comments
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by Conversation
Friday, November 25 2011, 10:20AM
“Owning an xbox and playing games on it, alone, or interactively, with other people, in my opinion is fine. It's not fine, when someone sits on it all night, shouting and swearing, and getting wound up and bashing the console, because he/she's been shot, blasted-apart, or died and has no more lives left, and is in a foul mood, angry and feels they've let thier co-players down. And got no more xbox points left, so can't resume the game, I know, I've seen it.”
by Drew_Peacock
Friday, November 25 2011, 12:58AM
“Imagine if someone stole your car but it was recovered and returned, only you find out that they'd used all your petrol and had alloy spinner wheels and blue underbody lights installed, AND left you to foot the bill for it.
This is literally exactly the same. As that.”
by MiRRv
Thursday, November 24 2011, 5:55PM
“I only clicked on this story to see if the same lonely little people were here, looking down their noses at anything they dont do.
They are.
"get a life"?
So because he plays games in his free time (you know, like tens of millions of people worldwide) that means he's a sad little man with no life? Yeah fine, enjoy the Strictly Come Dancing Christmas special and your daily dose of whining on a boring news website.
Sources: 28 years old, Travelled the world, worked in several other countries, have a well paid and fun job, a lovely girlfriend, oh, and ranked level 34 on Battlefield 3
the games industry raked in 26 billion dollars worldwide in 2005, thats 6 years ago. Google how much they made last year. But i guess its only sad people with no life creating all that revenue.”
by Chewchewchew
Thursday, November 24 2011, 5:09PM
“BlargHarbh made me laugh, but while I feel sorry for this man being robbed in this way I do feel that if someone is spending money on gaming (on top of consoles and actual games) then they might have a bit of an addiction.”
by John_Dope
Thursday, November 24 2011, 2:49PM
“I'm 37 and I've been playing games all my life; it's just a normal relaxing way to spend a few hours in the evening when you fancy and keeping the mind and reflexes active.
People I know who scoff at gamers tend not to stop when I point out they probably spend more time staring at inane nonsense on the television than I do gaming.”