Bank Fraud
I would like to warn everybody who reads this about what has happened to me recently so that hopefully no one else will have to suffer what I have.
Earlier this month I got an email from what I thought was Paypal, it was exactly the same as Paypal and thought nothing of it when they asked me to verify my card details, which I did. The nightmare then started as monies were being taken out of my personal Bank Account that I had not authorised. I spoke to the Fraud Department of the Royal Bank of Scotland who were very helpful and refunded me the money they fraudsters had taken. I then cancelled my debit card and the RBS issued me with a new one and was told that would be the end of it.
Today, 22/01/2013 my bank paid out another lump sum of money, on my old and cancelled card, saying that the money was applied for before the card was cancelled and so had to pay it. once again spoke to the Fraud Department who, this time, asked me a lot of questions making me feel as it was my fault, but it all ended well as the monies taken were once again refunded.
I then went into my local branch in Wollaton to see whether there was anything I could do to stop any more monies being stolen from my Account and the silmple answer is no. I am not allowed to cancel my Account if there are any pending payments, even if they know that the payments are fraudulent, the thieves will still get their money and there is no way of stopping them, amazing but true.
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My card was cancelled on the 17th January and the latest theft was applied for on the 6th January, that means that from the 6th to the 17th any other monies applied for will be paid which means that I have to be qizzed each time by their Fraud Dept and probably made to feel that I'm at fault. Once those 11 days have lapsed, ie form the 6th to the 17th, I can then relax, but there is nothing the Bank system can do to stop it, even after cancelling the card, cancelling the my Account or highlighting each theft before it happens! There is no system in place to protect me or my money!
The thieves are now free to access my account and take from it whatever they want and there is nothing anybody can do to stop them! I would like to say that RBS are tried to what they can do and my branch has helped me as much as they can but it still stuns me to think that someone else is sitting at home and earning a fortune from stealing from me and other accounts once they have got the information required from illegal and fraudulent means.
9 Comments
by radfordboy
Wednesday, January 23 2013, 12:19PM
“Serves you completely and utterly right, you stupid moron”
by digbypatch
Wednesday, January 23 2013, 9:02AM
“How many more times do people have to fall for this con?
When you get a email and in the Address bar you will get the proper name of the company who it is supposed to be from not a few jumbled up letters or numbers.
Everyone with a email address will get these type of emails and should just ignore any asking for account details and or passwords even if they look genuine.
If any bank needs to contact you they will write or when you log into a genuine site there will be messages for you to read.
Bazza you should just login to your Paypal account and cancel your account or the cards which are linked to it.”
by andyjsy
Wednesday, January 23 2013, 7:39AM
“always make sure that the addrees in the address bar says paypal.com, if it doesnt its fake.
Cheers for sharing your story Baz, may save someone else going through the same hassle.”
by FormerlyW
Tuesday, January 22 2013, 11:15PM
“"Yes, they have to close your account if you demand it as its your money and not theirs" --- smshogun
bear in mind that smshogun's success rate on legal advice is 0 for 47, so I wouldn't put too much weight on his latest move into consumer law.
Of course it *isn't* your money if you have already spent it, so it doesn't seem unreasonable that the bank can wait until pending transactions are completed to see what your actual balance is before completing the closure of the account and returning you what funds they hold. Here's someone who seems to know a little more on the subject than smshogun (OK, so I wasn't setting the bar very high): http://tinyurl.com/a3pecsf”
by ShockG
Tuesday, January 22 2013, 10:28PM
“Thanks for the heads up. I would post more, but I'm busy trying to get a share of the 125 million Ugandan Dollars that are currently tied up in a government scheme.”
by LestaLM
Tuesday, January 22 2013, 8:09PM
“baz, please post your account details, card details and PIN numbers on this site so that your story can be verified.
Regards, Prince MoneyBungMe from Nigeria.”
by voxpopuli
Tuesday, January 22 2013, 7:20PM
“The thing the bank avoids telling you is that it is not your money being stolen, it is theirs. Once you pay it in it belongs to the bank and you are simply join a long list of potentially unsecured creditors.
So I wouldn't worry about it at all. None of your money can ever go missing, only the banks can. This was firmly established in the matter of Foley v Hill (1848).
Open a new account somewhere, empty the RBS account to the amount that was there before the fraud on RBS's money, and move on leaving them to sort it out.”
by sansue
Tuesday, January 22 2013, 6:05PM
“Without wanting to sound harsh, it is your own fault for giving your card details!!! Why on earth would paypal want to "verify" them?!”
by smshogun
Tuesday, January 22 2013, 4:21PM
“Yes, they have to close your account if you demand it as its your money and not theirs, you cannot report a crime before its happened and they are failing in their responsibilities under considerable legislation. Such claims are not uncommon from banks, another is that they cannot stop a direct debit even though you demand they do, and its because it costs them if they lose your business.
I would suggest checking out the banking legislation and find out your rights, once you do the threat of a legal action against them usually spurs them into action.”